DoE Requires Regular and Substantive Interaction (RSI) in Online Courses. What is it?

Online courses have become increasingly popular in recent years, as they offer a convenient and flexible way for students to continue their education. However, one of the biggest challenges in online education is maintaining regular and substantive interaction between students and instructors. New federal US Department of Education (DoE) regulatory definitions of distance education require that institutions ensure regular and substantive interaction (RSI) between a student and an instructor(s).

Regular interaction refers to the frequency of communication between students and instructors, such as through discussion forums, email, or video conferencing. Substantive interaction refers to the quality and depth of the communication, such as the exchange of ideas and feedback.

RSI compliance is the legal federal requirement that distinguishes the status of courses between distance education and correspondence courses. Correspondence courses are not eligible for financial aid. Institutions risk losing access to student financial aid if the institution is audited by the US Department of Education’s (DoE) Office of Inspector General, or as part of a periodic Departmental financial aid program review, and found to be out of compliance. Institutions may be required to repay financial aid associated with the correspondence courses and students (SUNY Online).

Aside from that, one of the key benefits of regular and substantive interaction is that it helps to keep students engaged and motivated in the course. When students feel that they are part of a community and have regular opportunities to interact with their instructors and peers, they are more likely to stay on track and complete the course.

Instructors can promote regular and substantive interaction by providing opportunities for students to collaborate on projects, participate in online discussions, and give and receive feedback. For example, online discussion forums can be a great way for students to share their ideas and get feedback from their peers, while video conferencing can be used for virtual office hours or to hold interactive lectures.

Another way to promote regular and substantive interaction is to use technology tools like Learning Management System (LMS) or collaboration tools like Zoom, Google Meet or Microsoft Teams. These tools can help to create a sense of community and facilitate regular communication between students and instructors.

Regular and substantive interaction is not only beneficial for students, but also for instructors. By interacting with students on a regular basis, instructors can get a sense of how well students are understanding the material and adjust their teaching accordingly. Additionally, instructors can provide feedback to students on their work and help them to improve.

In summary, regular and substantive interaction is essential for the success of online courses. By providing opportunities for students to interact with their instructors and peers, online education can be just as effective as traditional classroom-based instruction.

The below graphic from OSCQR – SUNY Online Course Quality Review Rubric is a great representation of where regular and substantive interaction stands between correspondence education and distance education.